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Terms of Use & Privacy Policy

Last updated: June 2024

Terms of Use

1. Acceptance of Terms

By accessing and using the Reason Ring website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Use may be updated from time to time. We will notify users of any material changes via email or through our website.

2. Description of Service

Reason Ring provides an AI cost optimization and model routing platform. We help organizations dramatically reduce AI costs by automatically routing each prompt to the most cost-effective and capable model, all through a unified API. Our platform supports 100+ models, offers automatic failover, and is designed for seamless integration and enterprise-grade security.

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when registering or using our services
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to gain unauthorized access to our systems or other users’ accounts
  • Not use our services to transmit harmful, offensive, or illegal content

4. Intellectual Property

All content, features, and functionality of the Reason Ring service, including but not limited to text, graphics, logos, images, and software, are owned by Reason Ring and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission.

5. Limitation of Liability

Reason Ring provides its services “as is” without warranty of any kind. We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

Our liability shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

6. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use our services will cease immediately. We reserve the right to terminate accounts that violate these terms without prior notice.

Privacy Policy

7. Information We Collect

We collect information you provide directly to us, such as:

  • Contact information (name, email address, phone number)
  • Company or organization information
  • Communication preferences
  • Messages and inquiries you send to us

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage data through cookies and similar technologies.

8. How We Use Your Data

We use your information to:

  • Provide and improve our services
  • Communicate with you about our services and updates
  • Send you marketing communications (with your consent)
  • Analyze usage patterns and improve user experience
  • Comply with legal obligations
  • Protect against fraud and abuse

9. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transaction (merger, acquisition, etc.)

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Your Rights

You have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your data
  • Withdraw consent for marketing communications
  • Request data portability (where applicable)

This document was last updated on June 29, 2025. For questions about these terms, please contact us.